Change Consultant Program Manager

One Click Retail
Job function:
Job type:
Perm Full Time
Salt Lake City, USA
$ 0 - 0
Job ref:
Close date:
07 September 2018
The Change Consultant / Project Manager will report into the SVP Finance, and work with executive and functional leaders at the all levels within the organization to execute a key change project focused on holistic business optimization (processes, ways of working, systems, org structure).

The right candidate should have 1) strong and meticulous program management skills with an ability to keep senior stakeholders accountable to a very tight and challenging schedule, 2) demonstrable experience in change management, operating model and business process improvements, specifically around Sales, Marketing and Client Services
 Key Accountabilities:
  • Acts as internal Change Consultant and work with key business stakeholders to understand and define business needs, shape initiatives, and define solutions for long-term business optimization (processes, ways of working, systems, org structure, etc.).
  • Responsible for embedding long-term change into the business and setting up clear KPIs for monitoring progress.
  • Responsible for coordinating activities across a high number of internal stakeholders and business functions to ensure program objectives are met, leading relevant interviews/workshops/activities where required.
  • Also acts as Program Management Lead for this business optimization project, covering all aspects from resources, timelines and deliverables management.
  • Responsible for creating a detailed program plan with clear weekly schedules, identifying key resources, dependencies and schedule constraints.
  • Responsible for identifying key risks to the program, preparing contingency plans and escalating to the Group Leadership team.
  • Responsible for regular governance reporting and chairing of key governance meetings with Group Leadership team.
 Skills, Experience & Qualifications Required

  • 5+ years of relevant experience, working in a consulting/program management competency
  • Demonstrable experience in change management, business optimization, and operational strategy
  • Project Management qualifications
  • Major in Business, Finance or other related disciplines a plus
  • Experience working in a consulting organization a plus