Clavis Insight - eCommerce Consultant - Shanghai China

Brand:
Clavis Insight
Job function:
Consultancy
Job type:
Perm Full Time
Location:
China
Salary:
£ 0 - 0
Job ref:
NA-228
Close date:
28 May 2018
职 位 描 述
公司:
Clavis Insight
简介:
Clavis Insight 是一家提供电子商务监测平台与咨询的公司,总部位于有欧洲硅谷之称的爱尔兰都柏
林。公司拥有强大的产品研发团队,产品根据客户反馈与市场需求进行迭代更新,为全球 TOP 500
FMCG 企业提供专业服务。公司在波士顿,伦敦和上海设有分公 司。上海办公室设有销售、项目管
理、数据运营、咨询、交付等部门,服务范围覆盖亚太地区。上海分公司自成立以来在中国及亚太地区
发展迅速,为员工提供有竞争力的待遇以及充足的学习机会与上升空间。
Clavis Technology is the leading provider of cloud-based e‐Commerce Intelligence and Online
Retailer Measurement solutions for fast moving consumer packed goods (FMCG/CPG) brands. Our
customers include some of the largest consumer goods companies in the world.For detailed
information, please visit www.clavisinsight.com
职位:
eCommerce Consultant
The role of the eCommerce Consultant is to help our customers to interpret and utilise Clavis
metrics for maximum impact across their organization.
工作内容与要求:

1. eCommerce Consulting - 50%
1. Customer enablement - Clavis SaaS product customer training, workshop, value
creation, customer relationship management
2. Project Management - for new customer, play a PM role for project deployment, including
scope confirmation, timeline control, customer communication, internal cross-functional
communication
3. Pre-sales support - supporting Sales in pre-sales period, including Clavis SaaS product
demo, value explanation
4. Product support - gathering customer feedback on Clavis SaaS product and new
requirements, and communicate with internal Product Management team with these
feedback and new requirements.

Requirements:
1. 2~3 years working experience in research & consulting either in-house or
agencies. FMCG industry is preferred. Researching/consulting working experience in
FMCG industry, ecommerce experience is highly appreciated.
2. Hands-on involvement in eliciting strategic, functional, operational, and technical
requirements from stakeholders
Three key core competencies:
o strong analytical skills
o experience in FMCG
o a strong understanding of eCommerce in China
3. Good knowledge of China and APAC eCommerce industry dynamics, and digital
commerce as a whole, including social commerce/ wechat commerce, etc
4. Ability to work with (and manage) key stakeholders in the client and Clavis environments
5. Good presentation skills in both Chinese and English
6. Comfortable with dealing with big data and SaaS product
7. Good data analysis skills
8. Good MS Office skills
9. Good Tableau skill is a plus
10. Fluent in Japanese or Korean is a plus
2. Report writing - 50%
1. Preparing and writing custom reports in PPT, Excel, Tableau to meet additional customer
requirements
Requirements:
1. Strong Tableau skill
工作地点:
上海市裕通路100 号
公司网站:
www.clavisinsight.com
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