DeHavilland - Monitoring Assistant - London

Job function:
Client Services
Job type:
Perm Full Time
London, UK
£ 0 - 0
Job ref:
Close date:
22 February 2018
We’re DeHavilland.
DeHavilland is the definitive provider of political insight and intelligence in the UK and EU. We help public affairs professionals monitor and evaluate the latest policy and legislation developments via an intelligent online portal and with a team of dedicated political researchers. Our service is tailored to our customers’ requirements, enabling them to identify potential opportunities and threats and deliver their strategic objectives more effectively.

About the role

We're looking for a Monitoring Assistant to join our team in London. As part of our Service Team, you will be the day-to-day point of contact with our clients, providing timely and relevant political information, reporting and research. This is a client-facing role in which you will be responsible for the everyday management of your accounts and will work closely with the commercial team to ensure contract renewals and develop new business.

This is an excellent opportunity for someone who is contemplating a career in politics or public affairs. Working in a fast-paced office in central London, this role will give you significant experience of public affairs and the political environment.

You will receive support towards your personal development and gain the opportunity to meet DeHavilland clients across a number of sectors. We aim to appoint Assistants who we believe will become successful Consultants in the future and grow within the brand.

Your key responsibilities will include:
  • To deliver timely and relevant monitoring to customers in the form of alerts and daily/weekly reports
  • Produce ad-hoc research for customers, as well as contributing to the many briefings that DeHavilland produces
  • Take responsibility for the everyday management of your accounts, making sure that all aspects of service delivery meet client expectations
  • Perform administrative tasks to ensure that client records and service arrangements are fully up to date

Your experience

  • Qualified to degree level, preferably in a relevant subject
  • Experience in a UK political/public affairs role
  • Good general knowledge of and a genuine interest in British politics and Parliament
  • Confident and professional manner
  • Positive attitude and willingness to work in a client-facing, commercial role
  • Excellent time management skills and the ability to manage a heavy workload
What we offer    
We offer our employees a great package of perks, including:
  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Bonus, Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
In addition, we offer flexible benefit packages that include Childcare Vouchers; Cycle to Work; Retail Vouchers; Gourmet Card; Gym Flex; Gadget Insurance, Health Assessments and Will Writing.
We also place great importance on health, lifestyle and wellbeing consistently, in which you will have the options to fuel up on free fruit, attend yoga sessions, join our running club, or perhaps taking up on a lunchtime massages.
More information provided on:
About Ascential
DeHavilland is a part of the Ascential group.
Each of our products and brands has its own unique heritage and voice, but all align to one common goal: to enable an eco-system that better informs and connects the business world.
Here at Ascential, we have a deep knowledge of our customers, their businesses and industries. Our aim is for our products – increasingly offered both face to face and online - to offer content and connections that professionals rely on for growth and value creation.
Operating from 14 offices around the world, Ascential serves customers in more than 150 countries, providing local and global knowledge, connections and access.
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